About Vireoz

Welcome to Vireoz, an online store dedicated to distinctive and carefully selected plants for collectors, enthusiasts and plant lovers.

Vireoz is operated by Astrid Rufe from Andrésy, France. Our plants are prepared and shipped from France, with a focus on providing customers with healthy plants and clear information about the products available through our store.

Our Plants

We specialize in a selection of tropical and ornamental plants, including varieties of:

• Monstera

• Philodendron

• Anthurium

• Alocasia

Our collection includes variegated and collector-oriented plants as well as established and uncommon varieties.

Because plants are living products, individual plants can naturally differ in appearance, leaf shape, size, colour, variegation and growth. We aim to provide accurate product descriptions and photographs so customers can make informed purchasing decisions.

Preparing Your Order

Each order is prepared carefully before dispatch. We take appropriate precautions when packaging live plants for transportation and provide tracking information when available.

Our normal processing time is 1 business day, followed by an estimated 3–5 business days of transit for deliveries to Great Britain.

Shipping to Great Britain

We currently offer delivery to England, Scotland and Wales.

As live plants can be subject to plant-health and import requirements, we follow the applicable procedures for shipments from France to Great Britain, including the relevant plant-health documentation and plant-passport requirements.

Our Commitment

We aim to provide:

• Accurate product information

• Clear pricing and shipping information

• Secure online ordering

• Careful packaging of live plants

• Responsive customer service

• Transparent refund and replacement procedures

If a plant arrives seriously damaged or dead, customers can contact us promptly with photographs and order information. Where applicable, we offer the customer's choice of a replacement or a full refund for the affected product, in accordance with our Refund & Return Policy.

Contact Vireoz

If you have questions about our plants, an order, shipping or any other matter, please contact us.

Vireoz
1 Chemin des Charvaux
78570 Andrésy
France

Email: contact@vireoz.shop
Phone: +33 6 71 15 11 10

Customer service hours: Monday–Friday, 10:00–21:00.

We appreciate your interest in Vireoz and aim to make purchasing plants online straightforward, transparent and reliable.